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Author Topic: Problème Livebox - "cacaoweb n'a pas de connectivité internet"  (Read 41791 times)
alfred
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« on: August 26, 2014, 02:08:50 am »

Sur la Livebox, le parefeu de la Livebox doit être configuré à "moyen", qui est la configuration par défaut recommandée par Orange. S'il est configuré à "élevé", l'UDP est bloqué et cacaoweb cesse de fonctionner (vous aurez le message "cacaoweb n'a pas de connectivité internet").

Nous avons constaté que certains utilisateurs s'était retrouvés avec une configuration à "élevé" sans raison apparente. Il est probable que ce soit un bug lors d'une mise à jour du firmware Livebox. Dans ce cas, vous devez reconfigurer le niveau du parefeu à "moyen".
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adeline
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« Reply #1 on: March 17, 2015, 01:13:31 pm »

Bonjour,
Mon cacoweb n'a plus de connectivité, je ne peux donc plus utiliser papystreaming. S'est arrivé du jour au lendemain, sans que je change quoi que se soit sur mon pc.
J'ai vérifié le parefeu de ma Livebox et s'est bien mis à moyen.
Y aurait-il une autre manipulation a faire?
Merci pour votre aide
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celinedudu
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« Reply #2 on: April 16, 2015, 02:49:58 am »

bonjour

moi non plus cacaoweb ne fonctionne plus des aujourd hui je ne comprends pas pourquoi ni comment, c'est tres penible surtout lorsque lon paie chaque mois!!!!!

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Joe
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« Reply #3 on: June 22, 2015, 06:41:29 am »

Bonjour Alfred, je ne sais pas où trouver le parefeu sur mon pc pour régler le niveau.
Merci de me dire comment m'y rendre.
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Joe
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« Reply #4 on: June 22, 2015, 06:47:58 am »

Pardon, je veux dire le pare feu de la Livebox !
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golvie
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« Reply #5 on: June 25, 2016, 01:52:13 am »

sacrer cacaoweb qui nous jour des sales tours parfois j'en supporte parfois j'en ai mar mais c'est periodic ce genre de problem. mais sur le nouveaux  papystreaming serie tout marche correctement !!
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saroma1
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« Reply #6 on: September 16, 2016, 10:26:28 am »

j'ai souscrit un abonnement cacaoweb à vie pour 59.99 € au mois de juin,  malgrès cela mes streaming sont toujours coupés et mon statut n'indique pas que je n'ai pas premium  !!!  j'ai envoyé plusieurs mails au coustomer service  sans aucune réponse....pouvez vous m'aider ?
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Drezdenygh
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« Reply #7 on: October 17, 2016, 02:50:27 am »

Cetait clair, et oui du coup si tu lactive manuellement, pas de probleme.

En tout cas, GW2 devient un jeu a abonnement ... 5€ par mois.

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« Reply #8 on: October 28, 2016, 03:47:58 am »

Oui je vois le souci, jai commence a reparer le probleme et pour le moment il faut faire 2 fois loperation pour avoir le resultat. Toutefois lor nest bien decompte quune fois.
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actifolivier
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« Reply #9 on: November 04, 2016, 01:36:06 pm »

http://forum.cacaoweb.org/index.php/topic,345693.0.html
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calixto26105
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« Reply #10 on: December 28, 2016, 11:03:12 am »

J"ai payé un abonnement à vie en novembre 2016 et on me dit que je n'ai pas de compte premium donc ne peux rien regarder.
Mes mails au support technique restent sans réponse. C'est honnête ça?
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Gerald-trezvy-voditeltowl
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« Reply #11 on: January 08, 2017, 11:50:21 am »

Le probleme vient detre corrige depuis la mise a jour de 9h00 apparemment.
Je ne pouvais pas passer avec une elementaliste de lordre des soupirs, maintenant je peux.
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AhjthonyLig
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AhjthonyLig
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